FAQ


WHAT ARE MY SHIPPING COSTS?

Shopping costs vary for different products. Below is a list of costs:

  • SKIN CARE products: FREE Shipping (due to our manufacturers warehouse location, shipping times will vary from 12 - 30 days)
  • BODY CARE products: Shipping rates and time will be displayed in your cart once you allocate your zip code. 

ONCE I PLACE AN ORDER, WHEN WILL IT SHIP?

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Because of the nature of our business, if multiple items are purchased you can receive multiple notifications of orders being sent at different times. Please see question above on how long it will take orders to come through. It is common to receive products at different times. Not everything will ship together. 

DO YOU SHIP INTERNATIONALLY?

YES, we do! Please send us an e-mail at info@naturallweis.com and we will provide you a shipping quote, and if you would like to move forward with the order, we will then send you a PayPal invoice to the e-mail you provide.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept PayPayl, Google Pay, Amazon Pay, and all major credit cards.

CAN I CANCEL MY ORDER?

If you need to cancel your order, you must send us an e-mail at info@naturallyweis.com immediately to see if the order has not left our facility. Usually we package and ship the item as soon after the order is processed.

HOW CAN I TRACK MY ORDER?

You should receive a tracking number 24-48 hours after order is placed. Please e-mail us if you have any questions.

 HOW DO I APPLY MY NAKED DEODORANT®?

JAR:

With the Pit Stick provided, scoop up a pea size amount and apply to armpit. Allow it to melt between your fingers and the pit for easy application.

STICK:

Hold the DEO on armpit for a few seconds allowing to soften with your body heat. Gently apply 1-2 layers.

WHY ARE THERE BROWN SPECS IN MY NAKED DEODORANT®?

Unrefined Raw Shea butter is not filtered when manufactured, therefore it may contain particles of the Shea nut, although we triple strain the butter, the particles still manage to filter through our cheesecloth. It’s all natural.

WHY DID MY PIT FEEL A BURNING SENSATION AFTER I APPLIED MY NAKED DEODORANT®?

This may be a reaction from the baking soda touching your recently shaved pits. When we shave we create micro cuts, therefore causing the burning sensation. We recommend not using deodorant for about a day after you shave. What should you do without deodorant you may ask? Don’t worry; we have the solution for that too.

Our Naked Body Ointment works like a deodorant while your pits are healing. Simply apply on armpits and feel how your pits will stop burning.

I WAS USING THE TRADITIONAL DEODORANT FOR SOMETIME AND SWITCHED TO YOUR NAKED DEODORANT®, AND I NOTICED A RED RASH AROUND MY PIT, WHY?

Traditional deodorants and antiperspirants contain a variety of artificial chemicals and additives. These ingredients block the pits natural ability to perspire. Some of the ingredients are: Aluminum, Propylene glycol, Phthalates, Parabens, and others that are hard to pronounce.  But because we “trust” what’s on the market we failed to inquire about side effects these chemicals may cause. Now that you want to use a natural alternative, your pits may go through a detox stage, meaning, your body may start to expel the artificial chemicals (gunk) from your body, hence the red rash. We recommend a simple armpit detox.

*NOTE: If your armpits are still red with a rash, stop use, and allow the pits to air-dry. We have discovered within our own household, that our pits get red with a rash too. This is because the pits are now naturally sweating so lack of air circulation may cause a rash, this is called intertrigo. Try to use cotton clothing that allows your pits to breath. You can also raise your arms once in a while to ventilate them, or you can use our Naked Healing Salve which works perfectly for treating the rash and removing the dead skin relative to the rash.

HOW CAN I DETOX MY PITS? HELP!

Try this simple armpit detox:

~Apple cider vinegar or lemon:

After you shower, (avoid after shaving) use a cotton ball to apply either of these acidic foods to your pits. These healthy acids help neutralize stinky bad bacteria that is lingering in your pits. Allow to air-dry, follow with a little Naked Deodorant®. Do this every day for about 1-2 weeks until you see the difference.

~Witch hazel:

It has antibacterial properties and is a great astringent which will also give you similar results as with the healthy acids.

If you don’t want to do the Simple Detox, then you can help your pits by:

~ Increasing your sweat by: exercising, having detox or steam baths.

~ Mind what you eat.

~ Drink plenty of water.

~ Stay clear from synthetic fibers (clothing). Stay with Natural, like cotton, linen, silk,

wool, etc.

~ Pro-biotics supplements

~ Eat foods containing chlorophyll, like: spinach, kale, chard, collards, blue-green algae, peas, asparagus, broccoli, grapes, celery, matcha whole leaf green tea, wheat grass, fresh herbs like parsley, dill, cilantro, etc.

ALSO FYI:

What we put in our body has A LOT to do with how we smell, here are some things that cause body odor:

~ Caffeine

~ Alcohol

~ Certain foods like spicy food, junk food, and veggies that contain sulfur (for those who don’t know what sulfur smells like: it smells like rotten eggs), low-carb diets, etc.

WHY DO MY ARMPITS STILL SMELL EVEN AFTER I SHOWER AND WEAR DEODORANT?

 There are many factors for B.O. (body odor):

Diets that contains cruciferous vegetables, like broccoli and cabbage are high in sulfur and we know what sulfur smells like, if you don’t, it smells like rotten eggs. EW! If you can, try avoiding cruciferous veggies.

Another cause is STRESS and ANXIETY. When you are feeling any of these, the sweat produced contains fat in which bacteria resides in. A stinky acid is released when the bacteria breaks down the fat. Another EW! To counter act stress and anxiety, try to meditate, breathe, count to 10 or 100. Or if you work in a stressful environment find the time to take 5 minutes to bring your stress level down to avoid unwanted sweat and smell.

If you have tried everything and nothing works, try consulting with a Doctor, for it may be more than what you think. It can be due to a medical condition.

DOES NAKED DEODORANT® CLOG MY PITS FROM SWEATING LIKE TRADITIONAL DEODORANTS?

The answer is absolutely NOT! Naked Deodorant® is not an antiperspirant. This means, we do not add the chemicals used in traditional deodorants that do clog your sweat glands so your pits won’t sweat. Naked Deodorant® allows you to naturally sweat; the Arrowroot powder allows for moisture absorption helping you feel clean and fresh. Therefore, if you are looking for an antiperspirant, this is probably not going to help you.

WHY IS MY NAKED DEODORANT® STAINING MY CLOTHES?

 Little goes a long way with Naked Deodorant® so you may be using too much. Trust us, your pits don’t need much. Just a pea size or less on each pit using the jar or if you are using the stick use 1-2 coats and there is still residue, use your fingers to disperse throughout the pit. In any case, if your armpits develop odor, than apply a little more to help you achieve your PH balance.

 WHAT IS THE SHELF LIFE?

 Naked Deodorant™ will last approx. 12 months after opening and 18 months unopened.

HOW LONG WILL ONE DEODORANT CONTAINER LAST?

That will depend greatly on: how many are using it, how often and how much you use at the time. We are confident Naked Deodorant™ is so effective that you may go days without wearing any, elongating its life.

But FYI:

2 oz. jar: about 5-6 weeks

2 oz. stick: about 5-6 weeks

IS NAKED DEODORANT® SAFE TO USE ON MY CHILD?

Yes! Our products are made with 100% Natural ingredients suitable for all ages. We suggest you apply it to the child between the age of 5-10 years to monitor use and prevent ingestion.

Application:

If using the jar apply less than a pea size amount and if using the Stick gently do one swipe. Discontinue use and contact a physician if rash occurs.

I AM PREGNANT, CAN I USE NAKED DEODORANT®?

Yes, you can! Our products are made with 100% Natural ingredients that won’t harm you or your precious baby, but if you are concerned, consult with your physician first.

If rash does occur, discontinue and read the other FAQ associated with rash.

CAN I USE NAKED BODY POWDER™ ON MY CHILD?

Yes, you can. We recommend using body powder only on their stinky feet to neutralize odor. *Avoid contact with eyes. If contact with eyes occurs flush with warm water.

HOW DO I APPLY NAKED BODY POWDER™?

Pits:
Sprinkle the desired amount on your hand and apply it to pit avoiding the face or sprinkle directly on pits.

Feet:
Sprinkle the desired amount in your socks, shoes, or directly to feet.

Body:
Where else on the body can you put your Naked Body Powder™ you may ask? In our most private areas, for both men and women, right before the gym or even after a tough workout, sprinkle in your shorts or gym pants, START FRESH • FINISH FRESH!  This powder is powerful enough to neutralize the toughest nose hair curling smells.

HOW LONG WILL MY NAKED BODY POWDER™ LAST?

6 oz will last about 4-5 weeks, depending on the amount being used, how often and how many are using it at the time.

I’M NOT HAPPY WITH MY PURCHASE, CAN I RETURN IT?

We stand by our customers with a 30-day Money Back Guarantee! Therefore, if you do not smell or feel the difference within 30 days from your purchase please send us an e-mail at info@naturallyweis.com for a FULL refund (excluding S&H).  Please visit our Refund Policy for more details.